This recall affects 2017-2019 Ford F-250, F-350, and F-450 trucks that were all built at the Kentucky Truck Plant from October 8th, 2015 through November 3rd, 2019.
The recall has to do with an electrically controlled tailgate latch-release switch mounted handle that could allow water to enter into the wiring. This may cause a short and possibly lead to the unintended opening of the tailgate. Vehicles in the covered range with manual release tailgate handles are not affected.
The fix involves dealers to modify the tailgate frame wiring harness by adding jumper pigtails to isolate the tailgate release control circuits and install a new tailgate handle release switch.
Electrically opening tailgates are becoming very popular as they make the truck owner’s life a bit easier and can save time when loading or hooking up a gooseneck or 5th-wheel trailer. Ford, GM and others provide several ways to open the tailgate. The gate opening can be triggered with a push of a button on the dashboard, a button on the key fob, or a handle/button on the tailgate itself.
If you own one of the affected trucks, here is some information to help you resolve the issue.
- Ford Customer Service: 1-866-436-7332
- FoMoCo Recall Number: 19S48
- NHTSA Toll Free: 1-888-327-4236
- NHTSA (TTY): 1-800-424-9153
- NHTSA Website: www.safercar.gov